In early 2023, Imagine360, LLC — a vendor that manages employee health plan services — experienced a data breach that compromised sensitive personal information belonging to thousands of individuals across the United States. The breach exposed data such as names, Social Security numbers, insurance details, and in some cases, medical information. Shortly after, a class-action lawsuit titled Collins v. Imagine360, LLC was filed, claiming that the company failed to implement adequate security measures to protect consumer data.
To resolve the lawsuit without admitting wrongdoing, Imagine360 agreed to a $475,000 settlement. Affected individuals who received a notice of the breach may be eligible to receive financial compensation or credit monitoring services. This settlement offers eligible claimants a way to recover documented financial losses of up to $5,000 or a flat cash payment of approximately $75, along with up to three years of free credit monitoring services.
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Imagine360 Settlement
The Imagine360 Settlement Payouts Up to $5,000 — Check If You’re Eligible program is designed to compensate victims of the January 2023 data breach. Under the terms of the agreement, class members can file claims to receive reimbursement for documented financial losses directly related to the incident or choose a flat cash payment option. In addition to financial benefits, claimants may also receive free credit monitoring, giving them added protection against identity theft and fraud in the future.
This settlement is part of a broader trend in which companies are held accountable for failing to adequately safeguard personal information. In this case, Imagine360 has agreed to fund compensation for those affected and implement enhanced security measures to prevent similar breaches from happening again.
Imagine360 Settlement Payouts Up to $5,000
| Item | Details |
|---|---|
| Case name | Collins v. Imagine360, LLC |
| Defendant | Imagine360, LLC |
| Incident date | January 30, 2023 |
| Settlement amount | $475,000 total |
| Eligible class | U.S. residents who received notice of the data incident |
| Payment options | Up to $5,000 for documented losses OR flat payment of ~$75 |
| Credit monitoring | Up to 3 years |
| Claim deadline | July 31, 2025 |
| Final approval hearing | August 15, 2025 |
Who’s Eligible for Imagine360 Settlement?
If you received a notification letter or email from Imagine360 indicating that your personal information may have been compromised, you are most likely eligible to participate in the settlement. Individuals who qualify as “Settlement Class Members” meet the following criteria:
- They lived in the United States at the time of the data breach in January 2023.
- They received official notice from Imagine360 stating that their personal information may have been impacted.
If you are unsure about your eligibility, you can confirm it by visiting the official settlement website or contacting the settlement administrator. Those who did not receive any notice are generally not eligible under the class definition but may still inquire if there are any exceptions.
What You Can Claim
The settlement offers two main payout options depending on whether the claimant can provide proof of financial loss.
Option A – Documented Losses (Up to $5,000)
Eligible claimants may receive up to $5,000 in reimbursement for documented out-of-pocket expenses incurred as a direct result of the data breach. This can include costs such as:
- Bank or credit card fees
- Late fees caused by fraudulent activity
- Charges for credit monitoring or identity theft protection services
- Travel expenses incurred to address identity theft issues
- Long-distance phone charges
- Costs of replacing documents or securing accounts
To claim these losses, claimants must provide valid supporting documentation, such as receipts, billing statements, bank statements, invoices, or other relevant proof. Claims without documentation will not qualify for the full payout.
Option B – Flat Cash Payment (~$75)
For claimants who prefer not to submit documentation, the settlement offers a flat cash payment of approximately $75. This option is ideal for individuals who were affected by the breach but did not incur significant financial losses or do not have documentation available.
Additional Credit Monitoring
All claimants, regardless of whether they choose Option A or Option B, are eligible to receive up to three years of free credit monitoring. This service helps protect against future identity theft by monitoring credit activity and alerting individuals to suspicious or unauthorized activity.
How to File a Claim for Imagine360 Settlement
Filing a claim under the Imagine360 settlement is a straightforward process. To receive benefits, you must submit your claim before the deadline. Here’s a step-by-step guide to help you through the process:
- Obtain the claim form.
Visit the official settlement website to download the claim form or request a physical copy by mail. - Fill out the claim form.
Complete the required sections accurately, including your personal information, claim ID, and payment selection (Option A or Option B). - Provide supporting documentation if applicable.
If you are filing for documented losses (Option A), include all necessary receipts, statements, or other proof of expenses. - Submit the claim form by the deadline.
All claim forms must be submitted online or postmarked by July 31, 2025. - Await processing and distribution.
Once the claims are reviewed and the settlement receives final court approval (scheduled for August 15, 2025), payments will be processed. Depending on the number of valid claims filed, payments may be adjusted on a pro-rata basis.
Your Rights Under the Settlement
Participating in the settlement gives you access to compensation and credit monitoring benefits, but it also means that you will release Imagine360 from further legal claims related to this incident. In other words, if you accept the settlement benefits, you cannot sue the company separately for damages related to this breach.
If you prefer to retain the right to sue Imagine360 individually, you have the option to opt out of the settlement by filing an exclusion request by the designated deadline. Opting out means you will not receive any compensation or benefits under this settlement, but you will preserve your right to pursue separate legal action.
Additionally, class members may also object to the terms of the settlement during the fairness hearing, which is scheduled for August 15, 2025.
How the Breach Happened
The Imagine360 data breach was traced to unauthorized access to the company’s file-sharing system. This intrusion potentially exposed personal and health-related information of employees and clients. Although the company took steps to secure the system once the breach was discovered, the incident had already compromised a significant amount of sensitive data.
Because the breach involved health plan information, it was considered particularly serious. Health-related data is not only personally identifying but can also be used for fraudulent activities such as insurance fraud and identity theft. Following the breach, Imagine360 notified affected individuals and offered complimentary credit monitoring at that time.
The lawsuit alleged that Imagine360 failed to implement adequate security measures to protect consumer data, leaving customers vulnerable to identity theft and financial harm. The settlement aims to provide financial relief and additional protections for those affected.
Security Measures Moving Forward
As part of the settlement, Imagine360 has agreed to enhance its data protection measures. While the company does not admit any wrongdoing, it has committed to implementing stronger cybersecurity protocols to prevent future incidents. These measures include:
- Strengthening firewalls and intrusion detection systems
- Enhancing employee training on cybersecurity practices
- Regular third-party security audits
- Improved data encryption and access controls
Such injunctive relief provisions are common in data breach settlements and are designed to reduce the likelihood of similar breaches in the future.
Why This Settlement Matters
This settlement is notable not only for its payout structure but also for the type of data that was compromised. Health-related information is among the most sensitive data a company can hold, and breaches involving this information can have long-lasting consequences. The availability of a $5,000 documented loss option is relatively significant compared to many other data breach settlements, which typically offer much smaller payments.
For consumers, this case underscores the importance of monitoring personal information and acting quickly when notified of a breach. Settlements like this also highlight the growing legal and financial accountability companies face when they fail to adequately protect personal information.
Final Thoughts: What You Should Do
If you received a breach notification from Imagine360, take action as soon as possible. Here’s a quick summary of what to keep in mind:
- The claim deadline is July 31, 2025. Missing the deadline means you will not receive any compensation or benefits.
- You can choose between a flat payment of about $75 or up to $5,000 in reimbursement for documented losses.
- All claimants may also receive three years of free credit monitoring.
- Payments may be adjusted depending on how many claims are filed.
- If you want to pursue legal action on your own, you must opt out before the exclusion deadline.
Filing a claim is a simple process that can provide meaningful financial relief and protection if your personal data was impacted. It’s important to act within the specified deadlines to ensure you don’t miss out on benefits you may be entitled to receive.
$2000 Direct Deposit for US Citizens in October 2025: Check Eligibility Criteria and Payment Dates
Conclusion
The Imagine360 settlement is a reminder of how vulnerable personal information can be and why data security is crucial in the healthcare and employee benefits sectors. For those impacted by this breach, this settlement offers not just financial compensation but also access to tools that help protect against identity theft.
Whether you choose to claim the flat payment or submit documentation for a higher payout, taking action before the deadline is essential. By filing a claim, you’re not only protecting your own interests but also reinforcing the accountability of organizations that handle sensitive data.
